SƎER Support

Contact

Email licensing@manticthink.com — for bugs, include what you did, what you expected, and what happened instead. For the iOS app, add your device model and iOS version. We typically reply within a couple of days.

Common issues — web

“That key was rejected.” Create or check your API key at ollama.com/settings/keys, then paste the whole key with no extra spaces.
Local mode can't connect. Start Ollama with CORS enabled — OLLAMA_ORIGINS=https://manticthink.com ollama serve — and use Chrome, Edge, or Firefox (Safari blocks pages from reaching localhost). If your browser asks for local-network permission, allow it once.
Local mode connects but shows no models. Pull one first, e.g. ollama pull llama3.2, then reconnect.
My conversations disappeared. Chats live only in your browser's storage — clearing site data, private windows, or switching browsers/devices means they won't be there. Nothing is stored on our servers, so we can't recover them.
“Storage full” when saving. Browser storage is limited; delete old conversations or large project files to free space.
A model errors or stops mid-reply. Try again, pick a different model from the picker, or lower Max tokens in Settings — some upstream models rate-limit under load.
An MCP server won't connect. The server must speak MCP's Streamable HTTP transport and allow cross-origin requests from https://manticthink.com. OAuth-protected servers aren't supported yet — use a server with no auth or a static bearer token (stored only in your browser).

Common issues — iOS app

Getting the beta: install TestFlight, then join via our TestFlight link.
Sign-in: the app uses the same bring-your-own Ollama key as the website; there is no account to create.
Microphone/dictation: if dictation does nothing, allow Microphone and Speech Recognition for SEER in iOS Settings → Privacy & Security.
Found a bug? TestFlight's “Send Beta Feedback” (screenshot → share) attaches useful diagnostics automatically — or email us.

Quick answers

“Do I need an account?”, “Where is my data stored?”, and other common questions are answered in the FAQ on the home page. How we handle data is covered in the privacy policy.